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Bank and Building Society Clerks

Bank and building society clerks help customers with their money. They process payments and withdrawals, answer questions about accounts, and make sure everything is done accurately and safely.

Bank and Building Society Clerks

52

Finance & Accounting

AI IMPACT
AI EXPOSURE TODAY52
20-YEAR SCENARIO
NOT A FORECAST
93%
THE DOOR · ENTRY DIFFICULTY TODAYC
STARTING PAY£20,000 - £25,000
NO MOATNo physical, legal or personal barrier protects this work from software.

THE DOOR: ENTRY DIFFICULTY TODAY, graded A (easy) to E (extremely hard). A Careermash rule-of-thumb index built from our AI exposure index and the job's moat class. It is not a forecast and not a count of job openings.

AI EXPOSURE TODAY is a Careermash index from 0 to 100 of how exposed this job's everyday tasks are to AI today. We estimate it by matching published research on how people use AI to this job, usually by keyword or subject area, and we lower it where the work is protected (for example by physical, personal or legal requirements). It is not a direct measurement of how much people in this job use AI.

This work is being absorbed by AI
AI exposure is high for this work and nothing structurally requires a human: no licence, no physical task, no relationship at the core. Enter as the person directing the tools, not competing with them.

The role

As a Bank and Building Society Clerk, you are the first person many customers meet when they come to the bank. You help them with their everyday banking needs - they might want to deposit money, withdraw cash, pay a bill, or ask about a savings account.

Your day is busy and you need to be accurate. You will process many transactions, handle cash, and check that customers are who they say they are. You will also answer questions about the bank's products and help solve any problems customers have with their accounts. Banks work hard to keep money safe, and part of your job is to spot anything that looks odd and report it.

Daily responsibilities

  • Processing customer transactions including deposits, withdrawals, and payments.
  • Assisting customers with account inquiries and resolving any issues.
  • Promoting banking products and services to enhance customer engagement.
  • Maintaining accurate records of transactions and customer interactions.
  • Conducting identity verification and compliance checks to prevent fraud.
  • Collaborating with colleagues to ensure a seamless customer experience.
  • Participating in training sessions to stay updated on financial regulations and service protocols.

Does a degree help here?

A UK degree, particularly in finance, business, or economics, equips candidates with a solid understanding of the financial landscape, enhancing their employability. Employers value the analytical skills and critical thinking developed through UK higher education, making graduates stand out in a competitive job market.