{"source":"Careermash (whatcareer.net)","measurement":"Measured August 2026","licence":"CC BY 4.0","cite_as":"Careermash, Measured August 2026, https://www.whatcareer.net/en/yellow/career/operational-support-grades/ai","career":{"slug":"operational-support-grades","title":"Operational Support Grades","subject":"Public Services & Government","ai_exposure_pct_today":20,"ai_exposure_definition":"Share of the job's day-to-day tasks AI is already used for, from observed real-world usage by occupation (Anthropic labour market research, 2026). A measurement of now, not a prediction.","horizons":[{"horizon":"Now","ai_exposure_pct":55,"door_grade":"C - hard"},{"horizon":"5 yrs","ai_exposure_pct":73,"door_grade":"D - very hard"},{"horizon":"10 yrs","ai_exposure_pct":85,"door_grade":"E - extremely hard"},{"horizon":"20 yrs","ai_exposure_pct":93,"door_grade":"E - extremely hard"}],"door_grade_now":"C - hard","door_grade_20yr":"E - extremely hard","door_source":"OpenAI, \"The AI Jobs Transition Framework\" (Richmond 2026), CC BY 4.0","moat_classified":true,"moat":"none","moat_label":"NO MOAT","moat_line":"No physical, legal or personal barrier protects this work from software.","starting_pay":"£20,000 - £25,000"},"verdict_sentence":"AI is already used for 20% of the measured tasks of a Operational Support Grades, heading for 93% within 20 years. The door in is grade C today, grade E in 20 years. Moat: none - No physical, legal or personal barrier protects this work from software.","rank":{"careers_scored":1840,"less_exposed":933,"same_score":97,"more_exposed":809},"neighbours":{"less_exposed":[{"slug":"actor","title":"Actor","exposure":19},{"slug":"actors","title":"Actors","exposure":19},{"slug":"aerial-installers","title":"Aerial installers","exposure":19}],"more_exposed":[{"slug":"actors-entertainers-and-presenters-nec","title":"Actors, entertainers and presenters","exposure":22},{"slug":"cultural-attache","title":"Cultural Attaché","exposure":22},{"slug":"disc-jockeys","title":"Disc jockeys","exposure":22}]},"ledger":[{"date":"2026-08-29","note":"Moat lines rewritten to assert only what the engine classification means (hands-on / protected by law / people want a real person / no special protection). No scores changed."},{"date":"2026-08-19","note":"Correction: careers without a moat record stopped showing a confident \"NO MOAT\" claim and now show \"moat not yet classified\". Exposure scores were and remain real for every career."},{"date":"2026-08-16","note":"First public measurement: AI exposure per occupation from Anthropic 2026 observed-usage research; door grades and 20-year horizons from OpenAI \"The AI Jobs Transition Framework\" (Richmond 2026, CC BY 4.0)."}]}