IT User Support Technicians
65AI EXPOSURE TODAY65
20-YEAR SCENARIO
NOT A FORECAST95%
NOT A FORECAST95%
THE DOOR · ENTRY DIFFICULTY TODAYC
STARTING PAY£20,000 - £25,000
NO MOATNo physical, legal or personal barrier protects this work from software.
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CAREERMASH (EN)FROM DIGITAL & TECHNOLOGY →
IT User Support Technicians
As an IT User Support Technician, you play a crucial role in the backbone of modern organizations by ensuring that technology operates smoothly for all users. This position not only enhances productivity but also empowers individuals to leverage technology effectively, making it indispensable in today's digitally-driven world.
THE DOOR: ENTRY DIFFICULTY TODAY, graded A (easy) to E (extremely hard). A Careermash rule-of-thumb index built from our AI exposure index and the job's moat class. It is not a forecast and not a count of job openings.
AI EXPOSURE TODAY is a Careermash index from 0 to 100 of how exposed this job's everyday tasks are to AI today. We estimate it by matching published research on how people use AI to this job, usually by keyword or subject area, and we lower it where the work is protected (for example by physical, personal or legal requirements). It is not a direct measurement of how much people in this job use AI.
This work is being absorbed by AI
AI exposure is high for this work and nothing structurally requires a human: no licence, no physical task, no relationship at the core. Enter as the person directing the tools, not competing with them.
Organisations in this field
Organisations known to employ people in this area of work. This is not a list of current vacancies.
CapitaA leading provider of technology-enabled business services, Capita offers a range of IT support roles.
AtosAtos is a global leader in digital transformation, providing IT support and services across various sectors.
FujitsuFujitsu is a leading IT services provider, offering diverse career opportunities in user support and technical assistance.
BT GroupBT Group is a major telecommunications and IT services company, providing extensive support roles.
CentricaCentrica is a leading energy services and solutions company, with a strong focus on IT support roles.