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Careermash
CAREERMASH (EN)FROM PUBLIC SERVICES & GOVERNMENT →

Job Centre Officer

Job Centre Officers help people find work. They listen to what skills someone has, advise them on job searching, and connect them with employers who are hiring - from school leavers to people changing career.

Job Centre Officer

20

Public Services & Government

AI IMPACT
AI EXPOSURE TODAY20
20-YEAR SCENARIO
NOT A FORECAST52%
THE DOOR · ENTRY DIFFICULTY TODAYB
STARTING PAY£20,000 - £25,000
RELATIONAL MOATPeople want a real person for this. That preference is the protection.

THE DOOR: ENTRY DIFFICULTY TODAY, graded A (easy) to E (extremely hard). A Careermash rule-of-thumb index built from our AI exposure index and the job's moat class. It is not a forecast and not a count of job openings.

AI EXPOSURE TODAY is a Careermash index from 0 to 100 of how exposed this job's everyday tasks are to AI today. We estimate it by matching published research on how people use AI to this job, usually by keyword or subject area, and we lower it where the work is protected (for example by physical, personal or legal requirements). It is not a direct measurement of how much people in this job use AI.

This job holds up well against AI
AI exposure today is modest on our index (20), and people want a real person for this. That preference is the protection. That is about as safe as careers get right now, though it is still worth learning to use the tools well.

Career progression path

1FIRST STEPJunior Job Centre OfficerIn this entry-level role, you will assist experienced officers in providing support to job seekers. Your responsibilities will include administrative tasks, data entry, and initial client assessments.£20,000 - £25,000
2GAINING EXPERIENCEMid-Level Job Centre OfficerAs a mid-level officer, you will take on more complex cases, develop workshops, and liaise with employers to secure job opportunities for clients. You will also mentor junior staff.£30,000 - £40,000
3PEAK CAREERSenior Job Centre OfficerIn a senior role, you will oversee the operations of a job centre, manage a team, and develop strategies to improve service delivery and client outcomes. You will represent the organisation at community events and stakeholder meetings.£50,000+

Apprenticeship listings for this career → (June 2026 snapshot; check closing dates on the official service)

There is more than one way in

You do not have to go the university route to get here. There is also a vocational route that skips a degree entirely.