Receptionist

Receptionists are the welcoming face of any organization, playing a crucial role in shaping first impressions and ensuring seamless communication. In the UK, this position is vital across various sectors, from healthcare to corporate offices, making it a cornerstone of professional environments.

Receptionist

48

Business and Management

AI IMPACT
AI CAN DO48%moving to95%
THE DOOR, NOWC
THE DOOR, 20 YRSE
STARTING PAY£18,000 - £22,000
NO MOATNo physical, legal or personal barrier protects this work from software.
AI helps here, but has not taken over
AI can already do some of this job, but the day-to-day work still leans on a person to decide, check and take responsibility. Nothing formally protects this job though, so the safest move is to keep building the judgement AI cannot yet copy.

Career progression path

1FIRST STEPJunior ReceptionistAs a Junior Receptionist, you will support the front desk operations, greeting visitors and managing basic administrative tasks. This entry-level position is ideal for those looking to start their career in a professional environment.£18,000 - £22,000
2GAINING EXPERIENCEMid-Level ReceptionistIn a Mid-Level Receptionist role, you will take on more responsibilities, including managing schedules and assisting with office management tasks. This position allows for greater interaction with clients and the opportunity to develop your professional skills.£24,000 - £30,000
3PEAK CAREERSenior ReceptionistAs a Senior Receptionist, you will oversee the front desk operations, mentor junior staff, and handle complex administrative tasks. This role is perfect for those looking to lead and make a significant impact within the organisation.£35,000+
There is more than one way in

You do not have to go the university route to get here. There is also a vocational route that skips a degree entirely. Some employers will take you on here with no formal qualifications at all, if you can show you can do the work.

Careermash

Careermash: navigate your career path with real data. Explore career profiles, salary benchmarks, AI impact forecasts, and the qualifications you need to get there.


AI EXPOSURE = the share of a job's day-to-day tasks AI can already do today, from the same exposure engine used across this site (Anthropic labour market research, 2026, observed real-world AI usage by occupation). Higher means more exposed. It is a measurement of now, not a prediction. THE DOOR = how hard the job is to get into, grade A (easy) to E (extremely hard), from each career's published forecast (OpenAI, "The AI Jobs Transition Framework", Richmond 2026, CC BY 4.0). A card marked MOAT NOT YET CLASSIFIED has a real exposure score but no entry yet in our moat register, so we make no claim about what structurally protects it. Scorecard grades and verdicts are Careermash editorial judgment: we show forecasts as forecasts and own our conclusions. Salary and pathway figures are each career's own published profile. Careermash is a service provided by What School Ltd.

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